About Us
Sage coffee machine repairs and service are provided by Italian Imports Srl Limited.

Our company Italian Imports Srl Limited was established in 2009 to meet the demands of machine owners when the only distributor and service centre for Gaggia and Saeco machines went into receivership. We now repair many other brands Like De'longhi and Jura and provide spare parts and refurbished machines to customers all over Europe.
During our ten years of trading we have been encouraged by the positive feedback, repeat custom and resounding recommendations that we receive on a daily basis.
Our business model takes servicing to a completely new level of satisfaction. Each bean to cup machine typically receives 9 hours of service, which often includes a complete rewiring job (as the components of these machines are difficult to get at and poorly wired from manufacture), leaving everything neat, tidy and safe. We perform full testing and fault finding, replacement of faulty parts, a complete clean, stringent 20 cycle test including flow and temperature tests. We carefully pack each machine to ensure it is returned in tip-top condition.
We have established reputable suppliers in Italy and across Europe for all genuine replacement parts and technical information. We have all the technical expertise and training to carry out your repairs to the highest standard.
Your coffee machine is an asset, a beloved device that can be cared for and maintained to provide you with enjoyment for many years to come. We never tell our customers to buy a new machine when it can be repaired cost effectively.
We have heavily invested in our business. We value your custom. WE ARE HERE FOR YOU and we will endeavor to make your experience with us every success.
We will arrange the collection, service, repair and re-delivery of your machine to your home or place of work.
Check here to see if we collect and deliver to your area:
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